Alchemer, a global leader in customer experience and feedback intelligence, today released The 2026 Stadium Scorecard, ranking 20 of America’s sports venues. The select Major League Baseball (MLB) and National Football League (NFL) venues were ranked based on an analysis of 6,238 Google reviews. The scorecard goes beyond star ratings to examine what fans say about their experiences with stadiums, from staff and parking to food, value, entertainment and atmosphere.

PNC Park in Pittsburgh tops the 2026 Stadium Scorecard, followed by Lambeau Field in Green Bay, Wis., Wrigley Field in Chicago, Fenway Park in Boston and Truist Park in Atlanta. The results also reveal category standouts including best value and parking, best staff and merchandise experience, most iconic, best family experience and more.

“Fans love to leave reviews that share their best experiences as well as their disappointments,” said Ryan Tamminga, Chief Customer Officer, Alchemer. “The Stadium Scorecard turns thousands of those individual voices into a more complete picture of what fans value most. The strongest venues are creating memorable experiences across the entire fan journey.”

The 2026 Stadium Scorecard

  1. PNC Park (Double Category Winner: Best Value and Easiest Parking)

  2. Lambeau Field (Double Category Winner: Friendliest Staff and Best Merch Experience)

  3. Wrigley Field (Category Winner: Most Iconic / Historic Ballpark)

  4. Fenway Park (Category Winner: Best In-Game Entertainment)

  5. Truist Park

  6. Camden Yards

  7. Coors Field (Category Winner: Best Family Experience)

  8. Petco Park

  9. Yankee Stadium

  10. AT&T Stadium (Category Winner: Cleanest Venue)

  11. Dodger Stadium

  12. Allegiant Stadium (Category Winner: Best Concert Atmosphere)

  13. Mercedes-Benz Stadium

  14. Oracle Park

  15. Arrowhead Stadium (Double Category Winner: Loudest Venue and Best Tailgating)

  16. Lincoln Financial Field

  17. Gillette Stadium (Category Winner: Best Views)

  18. SoFi Stadium

  19. Caesars Superdome

  20. Soldier Field

Despite the differences in the rankings, fans generally have positive things to say about their stadium experiences. Across all 20 venues, the average rating was 4.62 out of 5 and 80.2% of reviews were five stars.

The gap becomes more pronounced at the bottom of the scorecard. Fans at the lowest-ranked stadium were about seven times more likely to leave a one- or two-star review than fans at the highest-ranked venues.

History Scores with Fans

One surprising finding on the scorecard is the ratings of some of America’s oldest venues.

Three of the top four — Wrigley Field (1914), Lambeau Field (1957) and Fenway Park (1912) — are among the oldest stadiums in professional sports, while several newer venues landed in the bottom half.

According to the reviews, fans frequently praise the qualities that aren’t associated with a renovation or technology upgrade, including history, traditions, knowledgeable employees, atmosphere and the sense that attending an event is about more than watching the game.

The full scorecard report provides scores and details by venue and rankings by stadium category (NFL vs. MLB). Download Alchemer’s The 2026 Stadium Scorecard here.

Alchemer today has also released its 2026 Fan Experience Report Card for Sports Venues and Team, which examines four major components of the game-day experience. See the report here.

Scorecard Methodology

Alchemer examined 6,238 public Google reviews across 20 major U.S. sports venues from September 2025 through September 2026. Venues were ranked using a blended score weighting overall star rating (65%) and category sentiment (35%). Data reflects the review collection period noted above. Individual reviewer experiences may vary. Venue Selection: Alchemer selected 20 well-known venues (10 MLB ballparks and 10 NFL stadiums) representing a mix of historic and newer facilities.

About Alchemer

Alchemer empowers customers to do more with feedback. From a one-time survey to sophisticated feedback programs, Alchemer gives customer-obsessed teams the clarity to move from asking to action with powerful software and purpose-built AI. More than 11,000 organizations use Alchemer to collect feedback and connect it across their organizations through integration and automation. Alchemer gives CX, marketing, product, HR and market research professionals clear, actionable insights. Founded in 2006, Alchemer is a KKR portfolio company. For more information, visit www.alchemer.com.

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