NinjaOne®, unifying IT to simplify work, today announced it achieved ISO/IEC 42001:2023 certification, demonstrating the company’s leadership and responsibility in AI. The independent audit required for the certification covers the NinjaOne Unified IT Operations Platform, including Katana AI and NinjaOne MCP, Browser Management, Vulnerability Management, and Patch Intelligence AI.

ISO 42001 is the international standard for AI management systems. It sets requirements for how organizations govern AI, including risk and impact assessment, transparency, and human oversight. As AI adoption outpaces governance, CIOs need to know that the AI running their IT operations is under their teams’ control. The certification validates NinjaOne as a leader in governed AI in IT operations. NinjaOne’s AI innovations run on a governance model built around a user control system with a detailed audit trail, a global kill switch, and strict limits on actions, methods, and token usage to protect organizations from risk and skyrocketing costs.

“IT teams are managing more devices, tools, and risk, and need AI to help them keep up and get ahead. IT is also responsible for the infrastructure organizations depend on, so the cost of AI getting it wrong is high,” said Joel Carusone, SVP of Data and AI at NinjaOne. “Our ISO 42001 certification validates the governed approach we take to AI, built into NinjaOne with the controls and visibility IT needs to trust the work it does. When IT trusts AI, IT uses it and gets time back for strategic work.”

Trusted AI for IT Operations

The announcement comes on the heels of NinjaOne’s continued AI product innovation, including:

  • NinjaOne released Katana AI, an agentic AI technician that supports and elevates IT workers, and the NinjaOne MCP server, an agentic orchestration connector that extends the platform’s governed access to the AI tools teams already use.

  • AI-powered Vulnerability Management, which continuously identifies software vulnerabilities without disruptive scans, allowing IT teams to patch and remediate in minutes with Autonomous Patch Management, instead of the industry average of 43 days.1

  • NinjaOne Browser Management, which provides visibility into browser extensions and URLs, including unsanctioned AI usage, and uses AI to assess the risk of any extension to provide prioritization for mitigation efforts.

To learn more about NinjaOne’s ISO 42001 certification and other compliance credentials, visit: https://trustpage.ninjaone.com/.

¹ Verizon 2026 Data Breach Investigations Report

About NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Try NinjaOne for free at https://www.ninjaone.com/freetrialform/.

Media gallery

About The Author
Business Wire